Shipping Policy
- Processing Time: Orders are usually shipped within 2–5 business days
- Delivery Time: Depends on your location, typically 5–10 working days
- Shipping Partners: We use trusted Indian courier services for fast, trackable delivery.
- Delivery Charges: Applied based on product (e.g., ₹99 for premium box; free for selected items)
🔄 Return & Refund Policy
- Eligible Returns: We only accept returns for:
- Damaged items upon arrival
- Wrong product shipped
- Product not received after 21 business days
- Non-Returnable Items:
- Mystery Boxes (due to their surprise nature)
- Jewelry & accessories (for hygiene reasons)
- Refunds: Eligible refunds will be processed within 5–7 working days after approval.
- How to Request:
Email us at contact@rushprox.com within 48 hours of delivery with:- Order ID
- Photos of the product issue
📬 Contact Us
We’d love to hear from you! Whether you have a question, feedback, or a problem with your order — our team is here to help 💜
📞 Contact Info:
- 📧 Email: contact@rushprox.com
- 🕒 Support Hours: 10 AM – 6 PM (Mon–Sat)
Or fill out our contact form below and we’ll get back to you within 24–48 hours.