At BTS Merch Store, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase from our store.
📝 What Information We Collect
When you browse or shop with us, we may collect the following:
- Name
- Phone number
- Email address
- Shipping address
- Order history
- Payment information (securely processed via Razorpay/Stripe – we do not store card details)
🔍 How We Use Your Information
We use your data to:
- Fulfill your orders and deliver products
- Send order updates and confirmations
- Respond to your customer service requests
- Improve our website experience
- Send promotional offers (only if you opt-in)
🔐 Your Data Is Safe With Us
We do not sell, rent, or trade your personal information to any third parties.
All payments are processed through secure, PCI-compliant payment gateways.
🍪 Cookies
We may use cookies to improve your experience (like remembering your cart), but we do not use them to collect sensitive personal information.
You can disable cookies via your browser settings at any time.
📦 Third-Party Services
We only share necessary information with delivery and payment partners (e.g., shipping companies, Razorpay) — strictly for order fulfillment.
🔄 Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.